Mary AI by SYNERGY

Business Hours

  • Monday to Friday 9 a.m. – 6 p.m.
  • Saturday: Closed
  • Sunday: Closed

Last Updated: May 15, 2025

1. Introduction

Welcome to MyAssistantMary, operated by Synergy Consulting (DBA Web Apps LLC) ("Company," "we," "us," or "our"). This Privacy Policy outlines how we collect, use, protect, and handle user data when using our AI-powered services. By using MyAssistantMary, you acknowledge and agree to this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

  • Identifiers: Name, email address, phone number, and other contact information.
  • Account Information: Login credentials, subscription details, and billing information.
  • Usage Data: Interactions with our services, including AI-generated conversations, preferences, and settings.
  • Technical Data: IP address, browser type, operating system, and device information.
  • Third-Party Integrations: Information from services you connect with MyAssistantMary, such as Google, Microsoft, or Stripe.

3. How We Use Your Information

We use the collected information to:

  • Provide, operate, and maintain our services.
  • Improve, personalize, and expand our services.
  • Understand and analyze how you use our services.
  • Develop new products, services, features, and functionality.
  • Communicate with you, either directly or through partners.
  • Process transactions and manage orders.
  • Send service updates and marketing communications.
  • Prevent fraud and ensure system integrity.

4. Legal Bases for Processing Personal Data (GDPR)

For users in the European Economic Area (EEA), we process your data under these bases:

  • Consent
  • Contractual Necessity
  • Legal Obligation
  • Legitimate Interests

5. Your Rights Under GDPR

If you are in the EEA, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion ("right to be forgotten")
  • Restrict processing
  • Data portability
  • Object to processing

To exercise any of these rights, contact us at: info@myassistantmary.com

6. Your Rights Under CCPA

If you are a California resident:

  • Right to Know: Request details on what we collect and why
  • Right to Delete: Ask us to delete your data
  • Right to Opt-Out: Say no to the sale of personal data
  • Right to Non-Discrimination: Equal treatment regardless of data rights exercised

To exercise your CCPA rights, contact: info@myassistantmary.com

7. Data Retention

We retain personal information only as long as necessary for:

  • Providing services
  • Legal compliance
  • Business analytics
  • Dispute resolution

8. Data Security

We implement appropriate technical and organizational measures to protect data. However, no internet transmission or storage system is completely secure.

9. Third-Party Services

We are not responsible for the privacy practices of third-party services linked from our platform. Please review their privacy policies.

10. International Data Transfers

Your data may be transferred to and processed in the U.S. or other countries. We ensure appropriate safeguards are in place for international transfers.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small data files stored on your device that help us:

  • Recognize returning users
  • Save user preferences
  • Track usage patterns for analytics
  • Enable core platform functionality

Types of Cookies We Use:

  • Essential Cookies - Necessary for basic site functions (e.g., login, security).
  • Performance Cookies - Collect information about how you use our site (e.g., Google Analytics).
  • Functionality Cookies - Remember choices you’ve made (e.g., language, region).
  • Marketing Cookies - Track user activity for ad targeting and optimization.

Your Choices

We provide a cookie banner on your first visit asking for consent to use non-essential cookies. You may:

  • Accept or reject cookies via the banner.
  • Adjust your preferences through your browser settings.
  • Withdraw consent at any time by clearing your cookies or visiting the cookie settings page.

12. Liability Disclaimer for Data and AI Accuracy

  • We are not responsible for data breaches, leaks, or security incidents involving third-party vendors.
  • While we implement reasonable security measures, we do not guarantee complete data security and disclaim liability for any unauthorized access to user data.
  • Mary is an AI-driven system and may provide inaccurate, misleading, or incomplete responses. We take no responsibility for decisions made based on AI-generated responses.

13. Contact

For questions, concerns, or to exercise your rights:

Email: info@myassistantmary.com