SYNERGY CONSULTING Mobile App Software Development Company in New York

1. Introduction

Welcome to Mary, the AI Agent, operated by Synergy Consulting (DBA Web Apps LLC) ("Company," "we," "us," or "our"). This Privacy Policy outlines how we collect, use, protect, and handle user data when using our AI-powered services. By using Mary, you acknowledge and agree to this Privacy Policy.

2. Description of Service

We collect user interactions, conversations, and data inputs necessary to provide AI-driven assistance.
We integrate with third-party technology vendors (e.g., Stripe, texting services, booking platforms, Gmail, Outlook, Google Sheets) to facilitate transactions and communication.
We do not control or store sensitive payment data; payments are processed via third-party payment providers such as Stripe.

3. Liability Disclaimer for Data and AI Accuracy

We are not responsible for data breaches, leaks, or security incidents involving third-party vendors.
While we implement reasonable security measures, we do not guarantee complete data security and disclaim liability for any unauthorized access to user data.
Mary is an AI-driven system and may provide inaccurate, misleading, or incomplete responses. We take no responsibility for decisions made based on AI-generated responses.

4. Third-Party Services

We rely on external service providers for payment processing, messaging, and data integrations.
Users are responsible for ensuring their third-party accounts (e.g., Stripe, Google, Microsoft) are active and funded. If a service is unavailable due to insufficient credits or inactive subscriptions, we are not liable for service disruptions.
We rely on technical services provided by other parties, and we cannot be responsible for outages, especially if caused by third-party subscription issues or insufficient credits.
Each third-party service operates under its own terms and privacy policies, which users should review separately.

5. Subscription and Billing

Our services operate on a subscription-based model, with charges applied monthly based on the selected package or a pay-per-minute rate.
By subscribing, users authorize automatic monthly billing unless they cancel before the next cycle.
No refunds will be provided for any reason, including partial usage, technical issues, or dissatisfaction.
If a payment fails, we may suspend or terminate access to Mary’s services.

6. Data Retention, Monitoring, and Service Refusal

We monitor, record, and store interactions between Mary and users for quality assurance, compliance, and improvement.
By using our services, you consent to such monitoring and data retention.
We reserve the right to refuse service to any user at our discretion.

7. User Responsibilities

Users must provide accurate and lawful information when using Mary.
Users assume full responsibility for how they use AI-generated responses and data shared through our platform.